Privacy Policy
We at Margaritaville Resort Biloxi know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact or use our websites (collectively the "Websites") or any related events, trade shows, sales or marketing, and/or if you use any of our products, services or applications (collectively the "Services") in any manner.
WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers our treatment of information that we gather when you are accessing or using our Websites or Services or when you contact us in any manner. We collect various types of information, including information that identifies you as an individual ("Personal Information") from our users, as explained in more detail below.
WHAT INFORMATION DOES MARGARITAVILLE RESORT BILOXI COLLECT?
INFORMATION YOU PROVIDE TO US:
When you use our website, We may collect any Personal Information that you choose to send to us or provide to us, for example, on our "Newsletter" (or similar) online form or if you register for a Margaritaville Resort Biloxi Membership Account. If you contact us through the Websites, we will keep a record of our correspondence.
When you use the Services: We receive and store the information you provide directly to us. For example, when setting up new users, we collect Personal Information, such as name and email address, to provide them with Services. The types of information we may collect directly from our customers include: name, username, email address, postal address, phone number, transactional information (including Services purchased), as well as any other contact or other information they choose to provide us or upload to our systems in connection with the Services.
INFORMATION WE AUTOMATICALLY COLLECT:
When you use the Websites: When you visit the Websites, we collect certain information related to your device, such as your device's IP address, referring website, what pages your device visited, and the time that your device visited our website.
When you use the Services:
Usage information: we keep track of user activity concerning the types of Services our customers and their users use and performance metrics related to their use of the Services.
Log information: we log information about our customers and their users when you use one of the Services, including Internet Protocol ("IP") address.
Information collected by cookies and other similar technologies: we use various technologies to collect information which may include saving cookies to users' computers.
For further information, please see the section "Cookie Policy" below.
HOW DO WE USE THIS INFORMATION?
Websites: We will use the information we collect via our Websites:
To administer our website and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
To improve our website to ensure that content is presented most effectively for you and your computer;
To analyze customers' use of the Websites for trend monitoring, marketing, and advertising purposes;
For purposes made clear to you when you submit your information – for example, to provide you with information you have requested about our Services.
As part of our efforts to keep our website safe and secure.
Services: We may use the information we collect from our customers and their users in connection with the Services we provide for a range of reasons, including to:
Set up a user/membership account;
Provide, operate and maintain the Services;
Process and complete transactions, and send related information, including transaction confirmations and invoices;
Manage the use of the Services, respond to inquiries and comments and provide customer service and support;
Send customers technical alerts, updates, security notifications, and administrative communications;
Investigate and prevent fraudulent activities, unauthorized access to the Services, and other illegal activities; and
For any other purposes about which we notify customers and users.
We may also use the information you send to us via the Websites and/or Services to communicate with you via email and, possibly, other means regarding products, services, offers, promotions, and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you can opt-out of such communications at any time (see the "Your Choices" section below).
HOW DO WE SHARE AND DISCLOSE INFORMATION TO THIRD PARTIES?
We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following limited circumstances:
Vendors, consultants, and other service providers: We may share your information with third-party vendors, consultants, and other service providers who we employ to perform tasks on our behalf. These companies include:
NameWebsiteWhyRequiredEmailPhone Constant Contact www.constantcontact.comEmail marketing Yesprivacy@constantcontact.com 866-289-2087My Emmamyemma.com Email marketing deliveryYessupport@myemma.com+1 888-493-2525 Margaritaville Brand www.margaritaville.comEmail marketing Yesinfo@margaritaville.com Yesmydata@bubbleup.net+1 832-585-0709Cendynwww.cendyn.com For email delivery relating to the resort and loyalty programYesinfo@cendyn.com +1-561-750-3173 CallRailwww.callrail.com Call automation and managementYesprivacy@callrail.com
If Margaritaville Resort Biloxi has received your Personal Information in the United States and subsequently transfers that information to a third-party agent or service provider for processing, Margaritaville Resort Biloxi shall remain responsible for ensuring that such third-party agent or service provider processes your Personal Information to the standard required by law (see the section below headed "International Data Transfers"). Unless we tell you otherwise and you consent, our vendors do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Business Transfers: We may choose to buy or sell assets and share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Protection of Margaritaville Resort Biloxi and Others: We reserve the right to access, read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of Margaritaville Resort Biloxi, our employees, our users, or others.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
YOUR CALIFORNIA PRIVACY RIGHTS
This portion of our Privacy Notice advises California residents of the applicable rights as provided in the California Consumer Privacy Act ("CCPA") and how to exercise these rights by communicating with us. We provide you with the rights described below when you use our Services. Please note that we will seek to verify your identity when we receive an individual rights request from you to ensure your personal information's security.
For purposes of this section, "Personal Information" is defined as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
If a California resident wishes to make any of the requests described below, such as access and deletion, they may contact us as provided in Section 13 (How to Contact Us) below.
RIGHT TO DELETION OF PERSONAL INFORMATION - CALIFORNIA CONSUMERS
California residents have the right to request the deletion of Personal Information as prescribed in Section 1798.105(a) of the CCPA. Margaritaville Resort Biloxi may not delete some or all Personal Information if such Personal Information is necessary for us, or our service providers or affiliates, to:
Complete the transaction for which the Personal Information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of Margaritaville Resort Biloxi's ongoing business relationship with the consumer, or otherwise perform a contract between Margaritaville Resort Biloxi and the consumer,
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity,
Debug to identify and repair errors that impair existing intended functionality,
Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law,
Comply with the California Electronic Communications Privacy Act according to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code,
Enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer's relationship with Margaritaville Resort Biloxi,
Comply with a legal obligation, or
Otherwise, use the consumer's Personal Information internally in a lawful manner that is compatible with the context in which the consumer provided the Personal Information.
If you would like to access, review, update, rectify and delete any Personal Information we hold about you or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you can revoke consent, or edit data here.
RIGHT OF ACCESS: RIGHT TO REQUEST DISCLOSURE OF DATA COLLECTION AND SHARING PRACTICES - CALIFORNIA CONSUMERS
You may request details about how we collect, use, and share your Personal Information. Specifically, you may request to receive the specific pieces of information that we have collected about you by contacting us as provided in Section 13 (How to Contact Us) below.
You may also request to receive the following:
the categories of Personal Information that we have collected about you,
the types of Personal Information that we have disclosed for a business purpose,
the categories of sources from which we collected the Personal Information,
our goals for collecting that Personal Information, and
the categories of parties with whom we share your Personal Information.
RIGHT TO NOT BE DISCRIMINATED AGAINST FOR EXERCISING YOUR RIGHTS - CALIFORNIA CONSUMERS
We do not discriminate against you for exercising your CCPA rights, such as the access and deletion rights described above. However, we may offer you rewards (such as through our loyalty program) or benefits (such as customizing your experience at a resort) which we need your data to provide. Still, we will only provide those rewards or benefits if their value to you is reasonably related to the value supplied to Margaritaville Resort Biloxi by your Personal Information.
CATEGORIES OF PERSONAL INFORMATION COLLECTED ABOUT CALIFORNIA CONSUMERS AND THE PURPOSES OF SUCH COLLECTION
We collect identifiers you may provide to us, such as your name, email address, mailing address, phone number, birthday, and age. We use this information to communicate with you, market goods and services, and provide you with goods and services.
We collect and use identifiers (such as a username) you may provide to us and the content of your communications when you post information on our online message boards or public forums. We use this information to run our online message boards or online public forums.
CATEGORIES OF PERSONAL INFORMATION SOLD ABOUT CALIFORNIA CONSUMERS
Margaritaville Resort Biloxi does not sell consumers' Personal Information.
CATEGORIES OF PERSONAL INFORMATION DISCLOSED FOR A BUSINESS PURPOSE - CALIFORNIA CONSUMERS
Margaritaville Resort Biloxi discloses identifiers (e.g., name or email address), internet activity, consumer history, and consumers' preferences to provide marketing and analytics services to its business partners.
Margaritaville Resort Biloxi discloses identifiers, consumer history, and consumer preferences to our franchisees and licensees to offer our Services.
Margaritaville Resort Biloxi may share your personal information with third-party service providers that perform various services on our behalf, such as developing and analyzing our social media pages, operating and maintaining our websites, offering or managing promotions, and market research purposes.
Margaritaville Resort Biloxi may share your personal information with other entities for purposes of a sale, merger, or other related corporate events. An entity that buys us or a part of our business may continue using your personal information per this Privacy Notice.
REMOVING CONTENT ON PUBLIC FORUMS - CALIFORNIA CONSUMERS
If you are a California resident between the age of 13 and 18 and are a registered user of the service and participate in the online public forums offered through the service, you may request that we remove content or information about you that you posted by (a) submitting a request in writing to info@m-ville.com with the subject: "Deletion Request," and (b) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed. However, please note that we are not required to erase or otherwise eliminate content or information if:
Other state or federal laws require a third party or us to maintain the content or information.
Another user posted, stored, or republished the content or information.
The content or information is anonymized, so you cannot be individually identified.
You do not follow the instructions posted in this Privacy Notice on how to request the removal of your content or information.
You have received compensation or other consideration for providing the content.
Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain the applicable content or information.
IS PERSONAL INFORMATION ABOUT ME SECURE?
We use technical, organizational, and administrative security measures to protect all information we hold in our records from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, no company or service can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the protection of user information. Among other practices, your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer, device, and browser by signing off after you have finished accessing your account.
COOKIE POLICY
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
More specifically, we use cookies and other tracking technologies for the following purposes:
Assisting you in navigation;
Assisting in login and your ability to provide feedback;
Analyzing your use of our products, services, or applications;
Assisting with our promotional and marketing efforts.
Below is a detailed list of the cookies we use on our website. Our website is regularly scanned with our cookie-scanning tool to maintain a list as accurately as possible. We classify cookies into the following categories:
Strictly Necessary Cookies
Statistics Cookies
You can change cookie settings here
STRICTLY NECESSARY COOKIES
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you make that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.
Margaritaville Resort Biloxi - www.margaritavilleresortbiloxi.com
BubbleUp, LLC - www.bubbleup.net
CallRail - www.callrail.com
Cendyn - www.cendyn.com
Constant Contact - www.constantcontact.com
Margaritaville Brand - www.margaritaville.com
My Emma - myemma.com
STATISTICS COOKIES
These cookies allow us to count visits and traffic sources to measure and improve our site's performance. They help us know which pages are the most and least popular and see how visitors move around the site. They may be set by third party providers whose services we have added to our pages or by us. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites.
They do not store personal information directly but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
AvantLink - www.avantlink.com
CallRail - www.callrail.com
Facebook API - www.facebook.com
Google Analytics - google.com
TripAdvisor - www.tripadvisor.com
YOUR PRIVACY RIGHTS
WHAT CHOICE DO I HAVE?
You can always choose not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
COOKIES
You can accept or reject cookies through our Privacy Preference Centre, accessible by clicking the "cookie settings" button in our cookie policy. You can also do so by adjusting your web browser controls. Please consult our Cookie Policy for more information about our use of cookies and how to accept and reject them.
MARKETING COMMUNICATIONS
You can opt-out of receiving promotional or marketing communications from us at any time by using the unsubscribe link in our email communications. Or revoke consent, or edit data here.
If you have an account for our Services, we will still send you non-promotional communications, like service-related emails.
HOW CAN I UPDATE AND ACCESS MY INFORMATION (EXERCISE MY DATA SUBJECT RIGHTS)?
If you would like to access, review, update, rectify, and delete any Personal Information we hold about you, or exercise any other data subject right available to you under the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), you can revoke consent, or edit data here.
Our Privacy team will examine your request and respond to you as quickly as possible!
Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
California residents are entitled to ask us for a notice identifying the categories of Personal Information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: info@m-ville.com
INTERNATIONAL DATA TRANSFERS
The personal information you submit on the Websites or through the Services is sent to the United States and will be primarily processed by us in the United States and potentially in other countries on our servers or our hosted service provider's cloud servers on our behalf. These countries may not have similar data protection laws to those in your country of residence. However, we will always protect your information per this Privacy Policy wherever it is processed. To request this capability, contact info@m-ville.com.
LINKED WEBSITES
For your convenience, hyperlinks may be posted on the Websites that link to other websites (the "Linked Sites"). We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any Linked Sites or companies we do not own or control. Linked Sites may collect information in addition to that which we collect on the Websites. We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites. We encourage you to seek out and read the privacy policy of each Linked Site you visit to understand how the information collected about you is used and protected.
CHILDREN
We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under the age of 16, we will delete that information as quickly as possible. If you believe a child under 16 may have provided us with Personal Information, please contact us at info@m-ville.com.
WILL MARGARITAVILLE RESORT BILOXI EVER CHANGE THIS PRIVACY POLICY?
We're constantly improving our Websites and Services, so we may need to change this Privacy Policy from time to time. We will alert you to material changes by, for example, placing a notice on our Websites and/or sending you an email (if you have registered your email details with us) when we are required to do so by applicable law. You can see when this Privacy Policy was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Privacy Policy.
WHAT IF I HAVE QUESTIONS ABOUT THIS POLICY?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message at info@m-ville.com and we will try to resolve your concerns.